What Will I Learn in a Technical Support Degree Program?

Support is needed for all types of technology products, such as computers, TVs and cellphones, and this degree program will teach you how to provide it. You'll learn how to assess technical issues and resolve them using problem solving skills. Your studies will center on computer support, monitoring, maintenance and management. Classes typical in a technical support degree program include computer maintenance, computer databases, networking basics, computer core operation and programming.

BS in Communications	BS in Technical Comm.	MS in Telecommunications

What Can I Do With a Technical Support Degree?

This degree will prepare you for a career in computer and other types of technical support. You will ensure that technology within a business or household works properly and that users understand how to operate it effectively. Common job titles for such professionals include technical support specialist, computer support technician and computer systems administrator. You may work for schools, government organizations or corporations as part of an in-house support staff. Others will find jobs at hardware and software companies or at firms that specialize in technical support for individuals and businesses.

What Is the Career Outlook for Technical Support Degree Students?

Technical support professionals are needed everywhere, as the number of computers and other technologies will likely continue to grow. Support specialist jobs are projected to expand at a faster rate than the average for all occupations for about the next decade, so you can expect to find many job opportunities available to you. With a strong background in computers and a solid educational foundation, you will have an excellent chance at finding a good job. As a computer support specialist, your average yearly wages will be about $46,000, but that figure depends on where you work, your level of education and your specialty.